What our Customers say...
A few weeks after we bought our house, a house on the adjacent block exploded. We watched on our security camera as smoke billowed over our house and fire hoses strafed water across the exterior. When the fire department finally let us back in, the interior reeked of smoke. I called SERVPRO, who talked me through what equipment might be necessary and how much it would cost, and then sent some folks over to evaluate our situation the next morning. They checked throughout the interior and used a chemical-reacting sponge to see if there was any soot inside. They found none.
They gave us their professional opinion that it wasn't necessary, and that the lingering smell would likely naturally dissipate. They charged nothing for coming out. They very easily could have sold me on renting a machine to get rid of the remaining smoke smell, but did not. That type of honesty is rare these days, and the peace of mind is comforting. In the (hopefully unlikely!) event that we experience some future disaster, these guys will be the first I call.
The staff is very responsive, always polite, and mindful of the population we serve. They work quickly and thoroughly.
In August, I found that I had a mold problem in my car after a window was left open during rainstorm. My dealership wanted around 25k to replace all the interior components (seats, trim, etc), and even then they couldn’t promise it would be out of the ventilation system. That made no sense so I kept looking. It was hard to find someone who would sew with an automotive mold remediation - most companies in this space only do buildings. After several google searches and phone calls I finally came across SERVPRO of South Philly. They told me to bring my car in and were able to take of it with no fuss. After they finished, the car was cleaner than it had ever been and smelled of spices rather than harsh chemicals. Several weeks later everything is back to normal and no sign of the mold coming back. Thank you SERVPRO for saving me from writing off my car!
Everyone has been fantastic, professional, and caring.
Jon and his crew are utmost professional, courteous. Jobs are done on time, promises are kept, and communications are constant.
They made a very stressful event bearable - went the extra mile with assistance. Thanks so very much!
We had a sewer line backup on a Saturday morning. Waste all over the basement. Called Mike and he had a crew over within an hour to take care of the cleanup. His crew was professional, knowledgeable, and helpful.
I highly recommend SERVPRO of South Philly.
Great crew & excellent work ethic.
SERVPRO South Philly did a wonderful job after a devastating fire ripped through our studio. They were professional, on-time, emotionally supportive and incredibly helpful. I would absolutely recommend them to anyone.
Keep up the great service!
Everyone has been wonderful. From first site visit, email correspondences, and work done. Professional and courteous.
"I had SERVPRO clean the house I just purchased! The former tenant basically let his cat use the basement as it’s litter box. I can’t even describe the smell! It was awful. Now it’s like a new house! I am so so happy!"
"They were professional, courteous and reasonably priced."
"The team thus far has been very kind, friendly, courteous, empathetic, professional, and AMAZING!"
"Prompt, Professional service and performed at a competitive rate... Thanks"
"SERVPRO is a very reliable company, that responds promptly and no job is too big. I am very pleased with their services. They have helped out my company with several floods."
"Very professional and explained everything to me and cleaned up after themselves. Great service."
"Guys are great; very careful; did a great job."
"Very good work!"
"Great job, very professional."
"Michael and his crew were very courteous and respectful to our needs. I would recommend this company to anyone. They did a stand up job. No safety issues for three months."
"Crew was amazing. Thank you for everything."
"Quick, friendly, efficient."
We have experienced great service from SERVPRO of South Philadelphia. Their quotes are thorough, they respond immediately to calls and is on time and will even work late or over the weekend if it means getting the job done right and on time. With all jobs no matter how big or small they have the same attention to detail that results in complete client satisfaction.
I wanted to communicate my gratitude for your continued service to our facility. SERVPRO of South Philadelphia has provided services for at least 5 issues in the last 4 months and their service has been timely and professional. Our first incident was a fire in which the SERVPRO team worked on everything from the water damage to the cleaning of the ducts and the HVAC system. I highly recommend SERVPRO of South Philadelphia.
Not too much impresses me, but your team was fantastic. Very professional, worked hard, got in and got done. They the right equipment and products for smoke remediation and deep cleaning. I have already bragged about your service to other people in my industry and will keep your company on speed dial. A Special Thanks to Michael and his SERVPRO team!
Tim and Crew were very good. I’ve been electrician for 43 yrs and their service was prompt and they did a great job.
Tim and the Crew were great! Great bunch of guys.
Jon and Tim and entire Crew were really courteous and helpful with the entire process. They were lifesavers.
Very grateful, great people, great job.
Great job by everyone involved.
The crew was on point and got the job done professionally.
I would gladly recommend SERVPRO of South Philadelphia to anyone needing these type services. Great team!
Your guys are very professional.
"Would gladly recommend SERVPRO to anyone!"
Staff was professional and attentive to the work.
Very happy with the employees work
The “Best” we ever worked with!
Great operation and service. Very prompt and the Crew, Jon & William were great.
I am very, very pleased with the job done and your employees
I wanted to let you and your company know how easy and stress free it was working with you. We have had a lot of issues with our house and a LOT of frustration, so it was great to finally work with people who were professional and able to get the job done. Tim and the crew that came to the house were great. Thank you!
They worked hard and were very capable and polite. Great Job!
The Team was courteous and thorough. I will and have recommended them to others.
Thank you for all you have done for us!
The BEST we ever worked with!
Thank you so much for helping us through this disaster.
Patti and Jon worked hard around my schedule, were courteous, and got the job done well!
The Team were both knowledgeable professional, on time, and above and beyond helpful.
They were great!
100% satisfied with SERVPRO's service, outstanding!
My recent experience with SERVPRO far exceeded any expectations I could have imagined. I had a serious water and mold issue, and SERVPRO lived up to their slogan "Like it never happened." They demonstrated exemplary service from the top down. They were very attentive to all my needs, and they worked diligently with my insurance company to complete the project in a timely and effective manner.
Thank you for your services and Tim is truly an asset to your company.
Patti your Office Manager was very professional, knowledgeable and helpful.
Miguel is the best!
Great Crew! So appreciative for Tim’s great response! Love SERVPRO! Hope we don’t have to use them too soon again.
Thank you Patti! It has been a pleasure working with you and your team.
We appreciate the services you perform and applaud your wonderful, professional team! While I hope we don't have to use you again, we know you are there if need be
Explained everything that was being done, so I could understand, very courteous.
Michael Graham’s Team has done an excellent job.
We were very satisfied.
The Team was very knowledgeable and professional, they explained in detail and answered all my questions
Wasted no time and got right to work.
They did a great job. The guys were polite, friendly and easy to work with, made the cleanup less painful.
Guys were great! Thank you so much for recovering us from this disaster.
Excellent Service, job well done.
Michael Graham and his staff were very courteous and efficient.
Jon and Team were knowledgeable, professional and on time and above and beyond helpful.
Tim and his crew that came to my house were outstanding! Superior work.
Very happy with the employees work.
Mike and his Team were great.
There were outstanding.
The BEST we ever worked with.
I wanted to take a moment to thank you concerning the outstanding customer service demonstrated by two of your employees. Mr. Tim Dorazio and Mr. Jonathan Bowling responded to my mother's residence after a water catastrophe in her home. They were very professional and courteous to my mother who is elderly. They explained the situation where she could grasp the concepts to make informed decisions.
Excellent Job! Thank you.